Welcome to Shields Plumbing & Hardware
Shields Plumbing & Hardware has established itself as a cornerstone of the Port Washington community, located at 267 Main St. With an extensive inventory and a commitment to exceptional customer service, this family-operated business excels in providing both materials and expert advice for every project, big or small. Customers like Steve W. and Charles K. rave about the helpful staff and efficient service, praising the personal touch that makes tackling home improvements easier and enjoyable. Whether you're a DIY enthusiast or in need of professional plumbing services, Shields Plumbing & Hardware is dedicated to making your experience seamless and satisfying.
-
267 Main St, Port Washington, NY 11050 Hotline: (516) 767-0300
If you find yourself in the charming town of Port Washington, NY, make sure to pay a visit to Shields Plumbing & Hardware, located conveniently at 267 Main St. This local treasure has established itself as a go-to destination for all your plumbing and hardware needs, and it’s not hard to see why.
Shields isn’t just a store; it’s a haven for DIY enthusiasts and seasoned plumbers alike. Customers rave about the extensive inventory available, making it easy to find everything from tools to materials for any project you can imagine. As one satisfied patron, Steve W., noted, “Shields hardware has had materials and tools for every project that was needed to be done in Mom's house.” The convenience of having what you need on hand or the ability to quickly order items with prompt delivery means you can tackle your home projects without unnecessary delays.
The real gem of Shields, though, lies in its exceptional customer service. Many reviews highlight the friendly and knowledgeable staff, always ready to assist with a smile. For instance, R. B. commended a staff member for her attentive service while navigating an old faucet dilemma without any pressure to purchase. This emphasis on a pressure-free shopping experience allows customers to take their time and make informed decisions. “Such friendly and helpful staff and good prices and huge inventory,” echoed another customer, Muddy M., reflecting the local commitment to service excellence.
Moreover, the personal stories that emerge from customers’ experiences are heartwarming. Charles K. shared how Kevin Shields himself stepped up during a family emergency, ensuring a new toilet was installed swiftly and efficiently. His dedication to not just sell products, but to provide complete solutions, speaks volumes about the store's ethos.
Whether you’re tackling a small fix or a significant remodel, Shields Plumbing & Hardware offers the right tools and genuine, professional advice to make your life easier. The next time you’re in need of plumbing materials or hardware, remember that Shields is more than just a store; it’s a community hub that promises quality, reliability, and a level of service that feels like family.
Top notch 10stars 110% fantastic Shields hardware have had materials and tools for every project that was needed to be done in Moms house . After I make my list 4 or 5 times a year I only have 3-5 days to get everything done for Mom, and these guys will have what's needed to get started or finish the project. If they need to order something it's typically there within a few days. I save a lot of time , and the helpful professional advice is top notch. I don't think the other options would be any cheaper. Thank you Shield's for making my life easier and more fun.
I can't speak for Shields as plumbers, but I will say that when I went to the store a few days ago, the woman at the front was extremely helpful. I had a problem with an old faucet that had a leak, and I probably need to replace the cartridge, but it's so old that it's basically frozen in place. So right now I'm still mulling my options: Still try to replace cartridge? Just replace faucet? Anyway, she was terrific, very pleasant and attentive (even texted a photo of the cartridge to her brother for his expert opinion). I've been to Home Depot a lot, and good luck even finding someone in the plumbing aisle. She didn't put any pressure on me, at all, to replace the cartridge or buy a new faucet (she did show me a couple of options they had). In the end, if I replace the faucet, I may go with a cheaper option, just because we'll probably remodel the kitchen in a few years. But still: I wanted to repay her somehow for the patience and good customer service, so thought I would post this review. This isn't a one-off either: I was in there once before, and I got the same kind of good help and advice. I can't speak for any of the other low ratings here, only my own experience, which was very good!
Such friendly and helpful staff and good prices and huge inventory.
Kevin Shields is the best. My wife broke her leg and we needed a new toilet downstairs Kevin helped me pick it out, went to the warehouse to pick it up and installed it all in one day. He was so helpful. The plumber did a great job. They removed the old toilet and carted it away. Thanks again Kevin.